Our editors and coaches offer impeccable editing skills, a meticulous eye for detail, and a caring and supportive approach to their work with students, faculty, and academic and career professionals.
Andres Guzman, M.A.
Editor and Professional Development Coach
Andres Guzman has extensive training in the field of higher education and human resources. Andres holds a Bachelor of Arts degree from Portland State University in economics, sociology, and international studies with a thematic focus on development studies and a regional focus on Latin America. He received an M.A. degree in sociology from the University of Oregon with an emphasis on environmental sociology. He is the winner of two notable awards from the University of Oregon: the Promising Scholar Award and the Dan Kimble First Year Teaching Award. Andres spent a year as a participant of the Hispanic Metropolitan Chamber’s Latino Leadership Program. The program enhances the leadership and management skills of Latino leaders by positioning them to continue advancing in their employment while also promoting community leadership through volunteerism on public boards and commissions. He is a past employee of Oregon Health & Science University, University of Oregon, Mercy Corps, and Mt. Hood Community College. He currently serves as a student organization advisor for multicultural, business, and honorary student groups at Portland State University.
Andres works closely with undergraduate and graduate students in all fields on edits to personal statements, college essays and applications, cover letters, resumes, scholarships, fellowships, grants, curriculum vitae, and more. He also supports academic and career professionals in all fields on edits to book reviews, cover letters, resumes, LinkedIn page reviews, lesson plans, organizational training materials, blog posts, social media content, and more. Andres is also passionate about coaching individuals on leadership development, job search strategies, networking, and presentation skills. His approach to teaching, editing, and coaching is supportive and encouraging. He strives to communicate respectfully with his writers and seeks to meet students or professionals where they are in their journey to effectively convey and express their ideas.
Outside of coaching and editing, Andres strongly believes in the power of exercise, particularly running, hiking, and yoga, as a way to breathe through life and build the capacity for self-compassion and self-love. Andres also enjoys giving back to the community. He is a strong social justice advocate serving on the Diversity Action Council at Portland State University to recruit and retain students of color and to bring culturally-responsive trainings and workshops to campus. In addition, he serves as an Advisory Board Committee Member for the Northwest Center for Alternatives to Pesticides (NCAP), which works to protect community and environmental health.
Janice Hicks, Ph.D.
Academic Coach and Editor
Dr. Janice Hicks serves as a community college educator inside and outside the classroom at Eastfield College in Dallas, Texas. She received a B.S. degree in educational psychology from Mississippi State University, an M.S. in college student affairs from the University of Central Arkansas, and a Ph.D. in higher education administration with a focus on community college leadership and teaching and learning in the academy from the University of North Texas. Her research centers on local, state, and federal policies and their impact on college access and success for low-income, rural, and/or minority students.
With nearly 10 years of higher education experience, Dr. Hicks has served in various student services and academic affairs capacities at several types of institutions, including universities, community colleges, and a medical center. Dr. Hicks serves in leadership roles within state, regional, and national professional associations and firmly believes in the power of meaningful and authentic connections that lead to thriving relationships. This belief informs her coaching and editing style: She has a passion for helping students and professionals uncover and clarify their goals, as well as mentoring and coaching them as they journey toward success. As a former director of a writing center, Janice has a strong interest in building the mutually beneficial skills of reading and writing to help her clients succeed.
Keenly aware of the occasionally unavoidable stresses that graduate school can create, Dr. Hicks edits and coaches with the utmost compassion and care required to provide empowering feedback. An introvert who pretends to be an extrovert often, she is a proud member of Delta Sigma Theta Sorority and is the owner of a feisty Chihuahua named Nova Scotia.
Jen Wegner, Ed.D.
Academic Coach and Editor
Dr. Jen Wegner is the Associate Director of Engineering Student Affairs at the University of Michigan with responsibilities including oversight of the Academic Services Office and student leadership development. She also leads strategic objectives that support the university’s and college’s co-curricular initiatives. Dr. Wegner’s teaching and facilitation experiences include a mentorship/leadership course, LeaderShape, first-year seminars, and a university course on social psychology in residence settings. She serves as Chair-Elect for the National Board of the NASPA Center for Women and co-founded the University of Michigan’s Women in Student Affairs chapter. She is a proud alumna of the 2014 Alice Manicur Symposium for Women Aspiring to be Chief Student Affairs Officers.
Jen’s research interests include the culture of busyness, the intersection of women’s higher education career ascension and professional development, and women’s leadership development. She completed her Ed.D. in higher education administration at New England College and holds her M.Ed. in higher education student affairs from the University of Vermont and a B.A. from Oakland University.
Jennifer Spangler Wood, M.S.
Editor and Professional Development Coach
Jennifer Wood is a freelance editor and higher education professional. Jennifer earned her B.A. in psychology with a minor in exercise science from the University of California, Davis and an M.S. in counselor education with a community emphasis from California State University, Sacramento. She started her career as a grants administrator for the State of California, overseeing approximately 50 three-year grants for K-12 schools implementing early intervention programs. While in graduate school, a meeting with a career counselor set her on a path to her current career in higher education. Over the past decade, Jennifer has used her many skills to coordinate and counsel in the following areas: student employment, community job placement, recovery counseling, disability resource management, and supervision of student employees. She is proudest of her work increasing awareness of intersectionality and social justice issues as Chair of the Sacramento State Multicultural Center Advisory Council. She has since moved to Santa Cruz and works at Cabrillo College, where she continues to mentor students on their paths to careers in higher education. Jennifer’s current focus is coordinating equity programs for Cabrillo College students. She advises the Feminist Club and also consults with other social justice clubs at Cabrillo.
Jennifer is passionate about higher education and human development, as well as dismantling institutional systems of oppression (e.g., racism, ableism, and sexism) that hold students back from their full potential. Jennifer loves to read and is often found in her favorite chair with a cup of fresh-brewed, loose-leaf tea at her side. She is owned by a grumpy cat (who may or may not be responsible for cat hair in said tea). On the weekends, Jennifer lives her dream life in Santa Cruz: going to yoga classes and coffee shops, walking on the beach, and shopping at farmers’ markets. She firmly believes in the healing powers of self-care, creative pursuits, and impromptu dance parties.
Editor and Administrative Coordinator
Karen Knappenberger is a freelance editor and educator. Karen earned a B.S. of Education in history and secondary education in 2011 from Northern Arizona University. After a year as a library page at Palomino Library in Scottsdale, AZ, Karen relocated to Flagstaff, AZ, where she currently works as an educator. She teaches mainly 5th-grade language arts and a variety of history courses from 6th to 12th grade at BASIS Flagstaff, a branch of BASIS Inc. BASIS Inc. is a system of charter schools aimed at providing academic rigor and excellence in order to prepare its students for college success.
Karen is a young educator who focuses her time on working closely with her students; she utilizes her experience with them, in conjunction with continuing education, to better her methods and techniques in the classroom. She believes firmly in teaching the fundamentals in a supportive, creative environment, giving her students the tools to grow and branch out into more complex topics and modes of expression as they further their education. Working in a small school has given her the opportunity to work with students at a variety of levels and journey with her students as they improve and mature. She enjoys that Heartful Editor allows her the opportunity to work with an entirely different body of editing work.
In her spare time, Karen is her school’s academic advisor for the National Junior Honor Society and enjoys preparing and teaching short courses on how to be successful in practical, everyday situations, like doing taxes, cooking eggs, and changing tires. In addition to freelance editing, Karen also teaches Zumba at two local gyms, bakes, and embroiders.
Karen Lafferty, Ph.D.
Academic Coach and Editor
Dr. Lafferty has spent over two decades helping people improve their writing, first as a high school English teacher and now as an academic editor. She is a patient and encouraging editor who enjoys helping writers develop their voice. She has led workshops on the editing style of the Publication Manual of the American Psychological Association (6th Edition) at San Diego State University and has guided manuscripts through to publication in multiple peer-reviewed journals.
Karen earned her B.A. in French literature at the University of California, Santa Cruz and her M.A. degree in French literature at New York University, living for a year in Paris, France. Her experience attending university classes overseas gave her empathy for working with writers for whom English is a second (or third or fourth) language. She completed her Ph.D. in education in the joint doctoral program at Claremont Graduate University and San Diego State University. Her dissertation examined how veteran teachers’ practices contribute to how student teachers learn about the life of schools and classrooms. She is particularly interested in how experts make their knowledge visible to novices.
Karen tailors the level of editing to an individual’s needs, whether it be for a website, dissertation, journal article, job document, or grant application. She can adapt to multiple style guides. Above all, she grounds her work in clear, respectful communication between writer and editor.
Karen’s passions outside of her work include volunteering for the Ocean Discovery Institute, a San Diego nonprofit that uses marine science to transform the lives of youth by introducing them to conservation and science careers. She is also an avid hiker and a baker.
Kim Burdett, Ph.D.
Academic Coach and Editor
Dr. Burdett is an academic editor with almost three decades of experience in higher education. Kim earned her Bachelor’s degree in social ecology with an emphasis in psychology and social behavior from the University of California, Irvine; an M.S. in counseling with a specialization in student development in higher education from California State University, Long Beach; and a Ph.D. in educational leadership in higher education from the University of Nebraska – Lincoln. She has held administrative positions at the University of California, Irvine and Chapman University. Her dissertation focused on how students choose colleges. Her research, still downloaded at a significant rate per month, suggests that although how a student chooses a college is a complicated process, an active and multifaceted Internet presence is a significant way a college or university attracts students.
Kim is an advocate for all students, with years of experience working with college students of all ages, graduate students, and high school students as they explore and apply to colleges. Kim’s passion is for working with students in the college application process, and she ensures that students write and present their essay and application in the best way possible, enhancing the likelihood of admission to the college or university of their choice.
Kim edits papers, theses, dissertations, and other written material. She is committed to helping all students reach their potential.
Megan Krone, Ph.D.
Academic Coach and Editor
Dr. Megan Krone is a collegiate recreation professional at DePaul University. Megan earned a B.S. degree in physical education and English education at the University of Michigan, an M.A. in applied professional studies at DePaul University, and a Ph.D. in leadership studies with a focus in higher education at the University of San Diego. Her dissertation examined mental health practices and the social stigma of mental illness. Her academic writing focuses on the importance of healthy campus communities, building genuine relationships, emergent leadership practices in higher education, and access to higher education, particularly for historically underrepresented populations.
Dr. Krone has always had an interest in reading, writing, and editing. As part of her undergraduate work for her major in English education, she took many creative writing courses, relishing opportunities to edit her classmates’ work and to develop her own writing practice. Having recently completed her Ph.D., Megan continues to expand her knowledge in academic writing and serves on the editorial board of the Recreational Sports Journal where she regularly reviews academic journal articles. Megan enjoys using her love of grammar, syntax, style, and formatting to support writers’ goals (e.g., completing an academic assignment, finishing a dissertation or thesis, submitting an article for publication, or helping to clarify an author’s voice). Megan strives to give feedback in a manner that maintains the writer as the owner and expert in their work. Having pursued a non-traditional academic path, as an editor, Megan seeks to promote learning, independence, and authenticity.
Full-time, Megan works in collegiate recreation and oversees club sports, special events, and the team challenge programs at DePaul University. Outside of work, Megan loves sports, running, and being active. She loves to try new things and lately has been learning new cooking techniques. Megan also volunteers with 826Chi, a nonprofit that offers free tutoring and creative writing workshops in the city of Chicago.
Nick Franco, Ph.D.
Academic Coach and Editor
Dr. Franco is the Pride Center Manager at Eastern Washington University, empowering LGBTQ+ students and developing intersectional campus initiatives that promote and expand equity and inclusion. Originally from Stockton, CA, Dr. Franco earned his B.A. in social work and women’s studies from California State University, Sacramento, his M.A. in women’s studies from San Diego State University, and his Ph.D. in leadership studies from the University of San Diego. Dr. Franco’s dissertation research focused on the extent to which multiracial college students identified as racial minorities, and how that understanding influenced their decisions to pursue and utilize minority-based campus resources. His research was inspired by his own experiences as a mixed-race person with light-skin privilege.
Dr. Franco has presented at multiple national and international conferences, has published journal articles, and has been a reviewer for numerous conference proposals. He has a fondness for grammar, syntax, and formatting (even in his text messages), and has coached family, friends, students, and mentees on capstone projects, master’s theses, dissertations, conference proposals, resumes, and annual reports. Dr. Franco’s empathy, compassion, and commitment to nurturing others’ inherent resilience have helped individuals from a variety of backgrounds, particularly those from underrepresented and marginalized communities, to pursue and achieve excellence. He has a deep and conspicuous investment in the success of all students.
Outside of his professional work, Dr. Franco serves on the Board of Directors for Odyssey Youth Movement, a non-profit organization dedicated to creating more welcoming environments for LGBTQ+ youth in Spokane, Washington. He also maintains an active schedule of tennis, volleyball, and strength training, and has a seemingly unending need for cold brew coffee and old-fashioned cake doughnuts.
Sara Kathleen Henry, Ph.D.
Founder and Editor-in-Chief
Dr. Henry is the founder of Heartful Editor and serves as the Editor-in-Chief. She is an expert in the style guidelines outlined in the Publication Manual of the American Psychological Association (6th Edition). Sara has held administrative positions at City College of San Francisco, California State University (Humboldt and Sacramento), the University of California, San Diego, and Portland State University. She holds a B.A. in human communication from Arizona State University, an M.A. in postsecondary educational leadership and student affairs from San Diego State University, and a Ph.D. in leadership studies and higher education administration from the University of San Diego. Her dissertation focused on the relationship between students’ use of technology and social media and their psychosocial well-being and sense of community on campus. She published a review of her research in an About Campus article titled On Social Connection in University Life and has presented her research at regional and national conferences. She has a strong academic background in student development and leadership theory and stays actively involved in professional associations to further her own learning on current trends and issues affecting student success and well-being.
Sara works closely with undergraduate and graduate students, doctoral candidates, and faculty members on papers or journal articles, theses and dissertations, manuscripts or book chapters for publication, and curriculum guides and lesson plans for academic courses. She also supports academic and career professionals in all fields on edits to websites, personal statements, resumes and cover letters, curriculum vitae, slide decks and conference presentations, marketing and outreach materials, blog posts and social media content, technical manuals, and more.
Above and beyond coaching and editing, Sara works with clients to ensure that all documents are written using inclusive language that embraces the diversity within our communities. As a strong social justice advocate, Sara believes that we have a responsibility to communicate in a manner that is respectful of all people. She is passionate about wellness as a practice that strengthens our capacity to love each other, lead positive social change, and serve our communities.
Editor and Social Media Coordinator
Tara Ernst is a full-time student and a part-time higher education professional. She earned a Bachelor of Arts in psychology from Saint Louis University and is currently pursuing an M.A. in higher education and student affairs at New York University. At NYU, she serves as an editor for The Journal of Student Affairs, the nation’s only student-produced academic journal. She enjoys working closely with authors from across the country to develop the structure, content, and style of their articles to ready them for publication.
Tara uses her passion for student development in her position as a Programming Specialist at Long Island University Post. She manages all 45 of the University’s student clubs and organizations. She enjoys applying the theories and knowledge she learns in the classroom to her daily interactions with her students.
Outside of the classroom and the workplace, Tara enjoys reading for pleasure, in between reading articles for class, and has recently started Crossfit. She also enjoys the occasional game of fetch with her cat, Loki.
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